AVBuddy is Southeast Asiaβs Leading Next Generation Systems Integrator
AVBuddy (formerly known as Ideal Systems SEA) provides a full spectrum of services including consultation, design, installation, integration, as well as operational and maintenance support of state-of-the-art Pro AV, broadcast, media and technology infrastructure across Southeast Asia.
Addressing 10 Key Markets For 15 Years
100+ Staff ACROSS Singapore, Malaysia & Indonesia
WITH 24/7 SUPPORT & STANDBY
Our support doesnβt stop when the project is handed over. A dedicated service team provides 24/7 standby support to keep your AV systems running when you need them most. With a strong team of trained engineers and a dedicated support ticketing system, we can respond quickly to system and equipment issues, including during evenings, weekends and live events.
FIND YOUR AV SOLUTIONS
Meet some of our clients
Highest Standards of AV Services
AVBuddy provide the highest standards of AV services and post sale support in the SEA region with many of our AV sales and engineering staff holding AVIXA Certified Technology Specialist (CTS) qualifications the globally recognized benchmark for standards and quality in AV.
Our Suppliers & Technology Partners
Our Services
Consultation & Design
You set out your objectives as thoroughly as you can and together we assess the needs and requirements and desired functions that make for a better AV system.This information forms the design brief which guides our decision making for the rest of the project. Having settled on a clear concept direction, we prepare a proposal with goals, time commitments, and cost.
We solve problems with practicality and flexibility. We are good at working the details and creating a great human-centred design. Consideration of human factors, component integration, appearance, serviceability, and cost estimates all culminate in a design with a strong and cost effective balance of functionality, efficiency, operational simplicity and style.
System Training, Maintenance & Support
We provide a complete set of closeout documents, including user manuals, as-built drawings, and operating instructions.
We will train your staff on the proper use of the systems that we install to maximise the use of your investment.
We can provide assistance in resolving your systemsβ problems on an ad-hoc basis, or we can provide customised preventative maintenance and annual support contracts to keep your system operational.
Project Engineering Management & Installation
AVBuddyβs project management team is disciplined with the key principles of planning, management, procurement, and controlling resources to achieve specific goals.
We assemble, program and test your customized systems in our own assembly shop, providing a controlled production environment assuring that your system will be delivered to your facility, ready to go. Our installation staff has been trainedto ensure that the onsite installation is clean and professionally.
When commissioning the final system, we use the most current testing methodology and technology available, ensuring peak performance of your system. We stand by our workmanship during the warranty period, including all associated manufacturersβstandard warranties.
Managed Services
Our on-site staff is backed by an extensive global knowledge base, in-house training & education program, and has access to the skill sets of our regional teams.
AVBuddy on-site staffing is not a run-of-the-mill traditional staffing solution - we simply donβt place personnel. We recruit, train, manage, and mentor our own employees to work at client locations across the region.
All the responsibilities are shouldered by AVBuddy such as ongoing training, human resources, management, certifications, & appraisals with our clients reaping the benefits of this investment. Whether you require a single technician or a team of many to build your own internal βAV Teamβ, AVBuddy on-site staffing solutions are easily customised to suit your individual scenario.
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